Support
Need help, want to report something, or think we made a mistake? Write to us and your message will reach a real person.
Email: thesukunlife@gmail.com
Please write from the email address on your Sanctuary account so we can find it. Never send your password.
In the app
- Contact Support and Send Feedback: Settings inside the app. Our replies appear under Settings > Support messages.
- Report a post, a comment or a profile: use the "..." menu on it. Enough reports hide something straight away until our team has looked at it.
- Block someone: the "..." menu on their post or profile.
Your account and your data
- How to delete your account and your data
- To download a copy of your data: Settings > Your data > Download my data.
- To appeal a decision (a removed post, a suspended account): use Contact Support in the app, or reply to the email we sent you.
Our Privacy Policy explains how we handle your data and your rights.